Service Concept

Establishing service centers in different regions ensures prompt customer support and localized service, enhancing customer satisfaction and operational efficiency.

Professional and experienced team

Prompt and rapid response

Innovative service spirit

Keen sense of service

Warranty Description

You offer a variety of service options: “Telephone Remote Support Service”, “Home Delivery Service”, “Home Delivery Service”, “On-site Service “. You can choose the appropriate way to enjoy the service.
A. On-site service

The fault is more complicated. If it is invalid for our technicians to cooperate with relevant personnel of your company to remotely handle this problem, our company will arrange professional technicians to provide on-site service..

B. Delivery Service

After the equipment malfunction, send the malfunctioning equipment to LUMILINK Technology After-Sales Center for repair. (Mailing address: No. 8 Jinsha Industrial Road, Kengzi Street, Pingshan District, Shenzhen China).

C. Shipping Service

After the equipment fails, our company can send the replacement equipment first, and you can send the faulty equipment back after receiving the replacement equipment, so as to ensure the normal operation of your vehicle.

D. Telephone Network Support Services

Provide remote technical support via phone/internet/email.

 

Service Hotline

If you have purchased LUMILINK Technology products and need technical support and service information, you can contact us through the following ways to communicate.
Global Technical Support Hotline

+86 075528227070

Global Technical Support Hotline

+86 191-2833-9050

24-Hour After-Sales Hotline

+86 191-2833-9050

E-Mail

sale@szlumilink.com

Technical Consulting

At Lumi Link, we offer specialized technical consulting services and comprehensive advice to meet your needs. Simply provide us with your inquiry and we will respond to your inquiry promptly. Thank you for choosing Lumi Link.